coinxchange only offers tracked postage for delivery, ensuring safe and secure transactions. You can monitor the delivery status and have proof of postage and receipt. Make sure your delivery address is correct during checkout.

All users must complete ID verification to sell, reducing scam risks. Sellers must provide detailed descriptions and high-quality images. If you have concerns, contact the seller for more information or additional photos.

coinxchange accepts credit cards and debit cards. Check the payment section at checkout for all available options.

Tracked postage allows you to monitor delivery and have proof of postage and receipt. The seller will provide a tracking number once the item is posted.

To contact a seller, click the ‘Message Seller’ button on the item listing. After purchase, you can communicate directly through the messages in your inbox.

Contact the seller first to resolve any issues. If unresolved, reach out to our support team for assistance.

Once your item is posted, the seller will provide a tracking number. Use this number on the postage carrier's website to track your order.

coinxchange does not charge additional fees beyond the purchase price and postage costs. The total at checkout is what you'll pay.

Cancellation policies vary by seller. Contact the seller immediately if you need to cancel.

coinxchange does not offer discounts or promo codes but focuses on competitive prices and low fees.

Browse or search for items you want. Click 'Buy It Now' and follow the prompts to complete the purchase with your payment and postage information.

Select a payment method during checkout, enter your details, and confirm the purchase.

Sellers typically post within 1-3 business days. For specific timeframes, it's best to communicate directly with the seller.

Sellers on coinxchange are not required to accept returns; it is up to their discretion. If you need to initiate a return, contact the seller directly. For additional support, you can reach out to coinxchange support.

Delivery times depend on the seller's location and destination. Use the tracking number to monitor delivery progress and estimated arrival date.

If you wish to dispute a purchase, you must lodge the dispute directly with your card issuer or bank (for example Visa, Mastercard, or your issuing bank). We recommend contacting the seller first to attempt to resolve the issue before lodging a dispute, as disputes can take several weeks to be finalised.