coinxchange exclusively offers tracked postage to ensure the safety and security of transactions. Tracked postage provides proof of postage and a receipt, protecting both buyers and sellers.

Once your item has been posted, the seller will provide a tracking number. You can use this number to monitor your order's delivery status on the carrier's website.

Sellers are encouraged to post items within 1-3 business days after purchase. The exact timeframe may vary, so check the seller's postage policy on the item listing.

Currently, coinxchange only supports tracked postage to ensure the highest level of security and reliability for all transactions.

If your item hasn’t arrived within the expected timeframe, first check the tracking status. If there are issues, contact the seller for assistance. If the problem remains unresolved, reach out to coinxchange support for further help.

If you need to change your delivery address after making a purchase, contact the seller as soon as possible. Address changes may not be possible if the item has already been posted.

Postage costs are typically the responsibility of the buyer and are included in the total price at checkout. Check the item listing for specific postage cost details.

During the checkout process, double-check your delivery address to ensure it is correct and up-to-date. An accurate address helps prevent postage delays and ensures your item arrives safely.

If you receive the wrong item, contact the seller immediately to report the issue. The seller will provide instructions on how to return the incorrect item and receive the correct one. If the issue is not resolved, contact coinxchange support for further assistance.